International Shipping

When shipping internationally, it's critical to provide comprehensive information about your product in your shipment request. Incomplete data can lead to customs rejection, product loss, unhappy customers, and wasted postage due to destination country regulations. For any questions about international shipping, feel free to contact your sales representative or reach out to support at support@ehub.com.

HS Codes

Harmonized System Codes (HS Codes), also known as Tariff Codes, are required details on customs forms. These codes are mandatory for most USPS customs forms and are also necessary for certain FedEx, UPS, DHL, and other carrier forms. For further details, please refer to Harmonized System (HS) Codes.

EEL Codes vs PFC Codes

• If the package value exceeds $2,500.00, a PFC code is required instead of an EEL code.
  • Each object within the parcel_items array must include the eel_pfc field in its customs_data object.
  • The ITN will be formatted similarly to "AES X20120502123456". To acquire an ITN, visit the AESDirect website.

Parcel Items and Customs Data

Customs information for international shipments is included in the parcel_items array, with each parcel_item object containing a nested customs_data object. Refer to the example below:

"parcel_items": [
  {
    "name": "string",
    "description": "string",
    "weight": 0.0,
    "quantity": 0.0,
    "price": 0.0,
    "cost": 0.0,
    "customs_data": {
      "content_type": "string",
      "no_delivery": "string",
      "hs_tariff_code": "string",
      "value": 0.0,
      "eel_pfc": "string"
    }
  }
]

Depending on the destination country, label creation may fail if the hs_code or eel_pfc is missing. Even if the destination country doesn’t require these codes, it’s recommended to include them along with an accurate description to prevent delays or errors with customs agencies.

Declared Value

eHub calculates the declared value of your goods based on the following logic:

let declared_value;
if (parcel_item.price) {
    declared_value = parcel_item.price * parcel_item.quantity;
} else {
    declared_value = parcel_item.customs_data.value * parcel_item.quantity;
}

Example Scenario:

The parcel_item.customs_data.value = 159.00 and the parcel_item.quantity = 50.0, the declared value of the parcel is $7,950.00